FAQ related to our online store of fresh fruits from Spain - Shipping
- Spain (including Balearic Islands)
- United Kingdom
- Vatican City
International (Portugal, Andorra, zone 1 - 2) and Balearic Islands
Orders for Balearic islands and international are send from Valencia (Spain) each Monday evening with freshly picked fruit, they arrive to destination in 2-3 days.
Spain main area
Monday, Tuesday, Wednesday and Thursday we harvest and ship fresh fruit.
Orders made before 10 am approximately in harvest days are shipped in the next delivery date in less than 48 hours by urgent transport (less than 24 hours if there is no incidence), once the fruit is harvested and always when the climate conditions allows it.
Therefore you will receive your order in less than 48 hours from shipment day.
You can track your shipment in the top menu "My Account". Here you will find a box on the left side where you can enter your order number to see the shipping status of the order.
If you just placed the order you will see it in "My account" and will NOT appear in the tracking until the transport agency records the daily goods the same late night of the shipment. Occasionally it may appear the following morning if the picking of merchandise in our greengrocer is delayed.
Please remember international orders are processed each Monday late evening and tracking can take up to 2 days to appear in the website.
Tracking international shipments:
Use the same procedure and in the new window that opens with Zeleris tracking you will find an identifier below called DHL tracking, you can copy and paste that code into the DHL tracking website: