FAQ related to our online store of fresh fruits from Spain - Reward Point System
Comenaranjas.com rewards his customer with a unique points system for discounts.
You accumulate points for the monetary value of your orders which you exchange for discount coupons.
The more you spend with us the more we give you back in points.
1 - You place an order in Comenaranjas.
2 - We change the order status to shipped and you earn points corresponding to the total of your order.
3 - You can now keep earning points or manage the ones you have from the top menu "My points".
1- Per order
We reward each order with discount points regardless of quantity but points are related to total so if you spend more we give you back more points.
2 - Per the referral system
You can recommend the website to your friends and for each one who registers and places an order you will get discount points for the first purchase of the referred (your friend).
Your friend at the same time will obtain the usual points corresponding to the order as soon as we mark it as shipped.
3 - For specific promotions.
We may make some promotions that give you discount points. If this is the case, we will report on future news and newsletters.
|2||0,25 €||22||2,75 €|
|4||0,50 €||24||3,00 €|
|6||0,75 €||26||3,25 €|
|8||1,00 €||28||3,50 €|
|10||1,25 €||30||3,75 €|
|12||1,50 €||32||4,00 €|
|14||1,75 €||34||4,25 €|
|16||2,00 €||36||4,50 €|
|18||2,25 €||38||4,75 €|
|20||2,50 €||40||5,00 €|
To redeem points please go to top menu "My points" and click "Reward Payout (Request)".
You can also redeem points directly from the left module that shows your current unclaimed points.
You can redeem up to a maximum of 40 (coupon value for 5 €) but you can generate as many coupons as you want!
you win points without any limit!.
IMPORTANT: You must have a minimum of 2 points to redeem so that the button that allow this action appear.
The system exchanges the maximum of possible points automatically in blocks of 2 points keeping the decimals that continue to sum up points to your account.
The discount code will be sent to you by email and you can also see it in "My Coupons" in the top menu "My Points".
This page called "Payment History" will show you the history of your used and active coupons with this new system.
You can do copy/paste on your discount code into the checkout page.
Credit History (Change Points) is the main page where you can manage your points and change them to coupons.
If you have 2 points or more, the "Reward (Request)" button will appear and create a discount coupon.
Total Points: The number of total points you have accumulated since this new system is used.
Points claimed: these are the points you have already redeemed.
Unclaimed Points: These are your current points and the one's to check since the other 2 mentioned are mainly historical data.
As you can see this system shows us the historical data of all our actions in the reward point system so that you can check it.
Payment history (My coupons) shows all the coupons created in the new points system showing the most recent ones at the top.
The points system shows a history of all our actions so that you can check all your actions.
The coupons are for single use but you will see old ones already used so you can keep track of your actions in the system.
In the new reward point system you will find the "Invitation" tab where you can send emails to whoever you want to recommend our website and benefit from it.
This system will send an email that includes a link and an optional personal message.
If your friend registers following the link of the email and makes an order you will get 8 points for this first order of your friend and in turn the referred (your friend) will earn discount points for the order placed.
The "Referrals" tab shows these friends who have registered and purchased following a link you have sent via email.
- This point system is exclusive for registered users in Comenaranjas.com.
- Points are generated when we mark your order as shipped. The ones based in the subtotal of the order are rounded to the nearest minimum value (in order to avoid decimals).
- The coupon is deducted from the subtotal keeping the shipping and handling costs intact. If you use a higher value coupon to the order total will get a message warning you that if you use this coupon on that purchase will reduce the cost of the product to 0 paying only the postage but you will lose the difference in the coupon that has more value than the total of purchase. .
- If an order gets cancelled points are restored to the previous state before ordering.
- There will be no management by telephone concerning points, except questions and help regarding the same.
Comenaranjas reserves the right to modify these terms at any time without notice.